Informativa sulla privacy

Data we collect

• Your email and display name when you log in with email or Google.
• The MT5 account ID and broker you declare, to verify your benefits and calculate rebates.
• Your Firebase Cloud Messaging device token, to send price alerts to your phone.
• The advertising ID and device data that Google AdMob collects when you use the free version with ads.
• Your in-app subscription history, processed by Google Play. We never receive your card number or payment details.
• The messages and images you post in the community group.
• Minimal technical data: IP address, device type, error logs and anonymous view statistics.

How we use data

• To provide your account, trading plans and price alerts according to your access.
• To verify your benefits when you open an account through an AlphaOnChart referral link.
• To show ads to free users and measure how the app performs.
• To prevent fraud and abuse and to protect the system.
• To support you when you contact us.

Sharing data

We do not sell personal data. Data is shared only with the processors needed to run the service:

• Google: sign-in, Google Play (payments and subscription management), Firebase (notifications) and AdMob (ads).
• Cloudflare: hosting and serving the website, API and database.
• Partner brokers (Exness, XM): your MT5 account ID, to verify the referral relationship and calculate rebates.
• Email delivery provider: your email address, to send login codes.

Retention

• Account data is kept until you delete your account.
• Community messages are deleted automatically after the group retention period (30 days by default).
• Login sessions expire or are revoked when you log out. Device tokens are removed when you log out or delete your account.
• Financial records (orders, commissions, withdrawals) are kept in anonymised form because of accounting obligations.

Your rights

You can view, correct and delete your data:

• Delete your account in the app (Settings, Delete account) or on the delete account page.
• Turn off alerts or remove the notification permission at any time in your device settings.
• Manage or turn off personalised ads in your Google settings and in the app’s Privacy options.
• Message our support team on Telegram to request a copy or a correction of your data.

Children

The service is for people aged 18 and over and is not directed at children.

Sicurezza

Login codes are stored hashed and the login token on your phone is encrypted. No system is perfectly secure, but we apply reasonable measures to protect your data.

Trading risk

I contenuti sono solo a scopo informativo e non costituiscono consulenza finanziaria. Il trading di CFD, forex e oro comporta un rischio elevato e potresti perdere l'intero capitale.

Changes to this policy

When this policy changes, we update the date at the top of this page.